At Montserrat, we are honoured to have cared for you and greatly appreciate your feedback. Your insights help us continuously improve our services.

Every patient is given the opportunity to complete a Hospital Patient Satisfaction Survey, which is sent via email a few days after discharge. All feedback is carefully reviewed, with results collated and followed up by our Managers where appropriate.

Additionally, most patients receive a follow-up text message or phone call in the days after their procedure to check on their well-being and offer another opportunity to share their experience.

If you have kind words or any concerns about your care, our team is here to help. Please don’t hesitate to reach out by phone, email, or by completing the form below.

Montserrat
07 3833 6701
bookings@montserrat.com.au