Consultation

Our team of highly experienced gastroenterologists and general surgeons are at the heart of patient care, making sure you receive the best-possible diagnosis, treatment plan and ongoing support. We understand that every patient’s situation is unique, which is why we take the time to listen to your concerns and answer any questions you may have.

While most patients are referred by a GP or specialist, we also encourage people to book an appointment directly with Montserrat Medical Services if they have skin lesion concerns, bowel issues, or unexplained symptoms that need timely attention.

What to Expect at Your First Consultation

The purpose of a consultation with our gastroenterologists and general surgeons is to obtain all the relevant information that’s necessary to properly diagnose your condition. They will ask questions and review your medical history, health status, personal goals and more – including an assessment of any scans or tests you have had beforehand. They will also take the time to thoroughly explain:

  • Your medical situation.
  • Any tests or further investigations required.
  • The treatment process and different options available to you.
  • Potential side effects of treatment.

You can be assured that your specialist will be involved in every step of your treatment plan.

Consultations at Montserrat Medical Services require a referral from your GP or specialist. Once we receive your referral, you’ll be contacted to arrange an initial appointment. Rest assured that referrals are attended to promptly to make sure every patient is contacted and seen to in a timely and appropriate manner. If you have any questions, please do not hesitate to contact our team.

Consultations Without a Referral

We understand that accessing timely care can be challenging, especially in regional areas like Bundaberg where GP wait times may be long. To ensure you can receive urgent attention when necessary, Montserrat Medical Services also offers the option to book a specialist consultation directly without a GP referral.

Please note: if you choose this option, you will be charged the full consultation fee and will not be eligible for a Medicare rebate, as a valid GP referral is required for any rebate.

Accounts & Payment

When you see your specialist for a consultation at Montserrat, the relevant fee is charged to you and is payable on the day of your appointment. We’ll lodge an electronic claim with Medicare on your behalf, making it easier for you to receive your partial rebate. If you’re eligible for a Medicare rebate, it will be deposited directly into your account within 24–48 hours.

For more information about our consultation fees, billing procedures or how Medicare rebates apply, our friendly staff are here to help. We recommend contacting your clinic in advance if you have any questions about costs or payment methods.

What Should I Bring?

We want to make sure your consultation is a positive experience and that we have all the right information to give you the best care possible. To help us do this, please:

  • Bring a list of any medications you’re currently taking.
  • Bring any relevant imaging or scans you have.
  • Bring a prepared list of questions, if you have any.
  • You may also choose to have a trusted friend or family member join you for added support

Our Brisbane and Bundaberg Specialists

At Montserrat Medical Services, our team of specialists provide expert care across a wide range of gastrointestinal and general surgical conditions. With clinics in both Brisbane and Bundaberg, we ensure you have access to the right specialist, in the location that best meets your needs.

Gastroenterologists in Brisbane

Our gastroenterologists are trained in treating conditions that impact the digestive system, including the oesophagus, stomach, liver, pancreas, intestines and bowel. If you’ve been experiencing persistent gastrointestinal symptoms – like abdominal pain, changes in bowel habits or unexplained bleeding, your GP can refer you to one of our Brisbane based gastroenterologists for further investigation and care.

At Montserrat Medical Services, our gastroenterologists will give you the most comprehensive and patient-centred care for a wide range of digestive health concerns. This includes performing advanced diagnostic procedures such as colonoscopy and gastroscopy, as well as managing chronic conditions like inflammatory bowel disease.

Our specialists have years of clinical expertise and rely on the latest research to make sure every diagnosis is accurate and the most appropriate treatment is given. We take the time to understand your needs and concerns, and will work with you to develop a care plan that prioritises your comfort and overall wellbeing.

Our Brisbane Gastroenterologists at Montserrat Medical Services are:

Dr Robert Gilmore

Gastroenterologist | MBChB, FRACP

No Gap Doctor
Dr Madhavi Kasi

Gastroenterologist & Hepatologist | MBBS, MRCP, FRACP

No Gap Doctor
Dr Peter Ko

Gastroenterologist | MBBS (Hons.), FRACP

No Gap Doctor
Languages: Korean & English
Dr Cliona Maguire

Gastroenterologist | MB, BCh, MRCPI, FRACP

No Gap Doctor
Dr Hadi Moattar

Gastroenterologist & Hepatologist | MBBS, FRACP

No Gap Doctor
Languages: English and Farsi
Dr Mark Norrie

Gastroenterologist | BHB, M/B, ChB, FRACP, PhD

No Gap Doctor
Dr Rajeev Shrivastava

Gastroenterologist | MD, DM, FRACP

No Gap Doctor
Telehealth
Languages: Hindi & English
Dr Terrence Tan

Gastroenterologist & Hepatologist | M.B., B.S., FRACP, PH.D

No Gap Doctor
Languages: English & Malay
Dr John Wong

Gastroenterologist | MBBS (Hons), FRACP

No Gap Doctor
Telehealth
Languages: English and Mandarin

General Surgeons in Bundaberg

Our general surgeons bring with them a wealth of surgical expertise for patients in Bundaberg. With experience across a broad range of procedures, they are highly equipped to manage any surgical needs that people might encounter throughout their lives.

Our surgeons deliver expert care in areas including colorectal investigation and surgery, bowel cancer screening, endoscopy and colonoscopy, laparoscopic procedures, hernia repairs, thyroid surgery and hepato-pancreato-biliary surgery. They are also very experienced in skin cancer surgery and the removal of skin lesions, as well as providing support for lifestyle interventions like low-carbohydrate management for weight and metabolic health.

Our Bundaberg general surgeons are:

Dr Kevin Hung

General Surgeon | FRACS MBBS

No Gap Doctor
Languages: Mandarin (Chinese), Hokkien & English
Dr Rasika Kotakadeniya

General Surgeon | MBBS MS FRACS

No Gap Doctor
Languages: Sinhalese & English
Dr Grace Lim

General Surgeon | MBBS, MS, FRACS

No Gap Doctor
Telehealth
Languages: Malay, Mandarin & English

Book an Appointment

At Montserrat Medical Services, we understand that priority expert medical care is paramount to good health, and enjoying a fulfilling lifestyle. Whether you are facing a new health challenge, or have a pre-existing condition, our team is here to provide you with expert care in a comfortable and welcoming environment.

If you require gastrointestinal specialist care, cancer screening, skin cancer removal or other forms of treatment, your Specialist will oversee every aspect of your treatment and evaluate your progress so you receive the best care and support. We are here to help you navigate this journey to better health with confidence and peace of mind.

Contact our experienced team today if you have questions or concerns you’d like to discuss.

P: 07 3833 6701
E: bookings@montserrat.com.au